Please read the information below if you need help logging in with your TRIS Login. 

If you need to reset your password or recover your account, please follow the instructions below based on your role:

• Childcare Providers: Visit the ECE-TRIS website to reset your password or recover your username.
• DCBS and Private Agency Foster Parents: Go to the TRC Portal page and follow the steps to retrieve your account, recover your username, or reset your password.
• DCBS Staff: Visit the DCBS-TRIS site and click "I forgot my username or password" to reset your password. Once you have updated your password, you can log in.
• Private Agency Staff: Email pcptris@eku.edu to reset your password or recover your account.
• If you encounter any other issues or need further assistance, please visit the TRC FAQ page. You can also complete a Help Desk ticket for additional support.

Our helpdesk is available from 8:00 AM to 4:30 PM, Monday through Friday. Requests submitted outside of these hours will be responded to on the next business day.